Portfolio

IAN CULVER

IAN CULVER

IAN CULVER

BIGGBY Coffee

Crafting a More Intuitive, Delightful Experience for Coffee Lovers on the Go.

Redesigned the BIGGBY mobile app to make it easier and faster for loyal users to order their favorite drinks—improving reward visibility, simplifying the menu, and enhancing the checkout flow.

The final product combined user-tested workflows with a refreshed brand identity to deliver a more intuitive and delightful everyday experience.

Workshop Facilitation

UX Research

Visual Design

86 Repairs

Repair Requests, Reimagined for the People Who Need Them Most.

Designed a mobile-first, kitchen repair management app for 86 Repairs, tailored to the fast-paced needs of restaurant operators and facilities teams.

Through in-depth user research and iterative prototyping, we streamlined ticket creation, emergency triage, and asset tracking to improve usability, speed, and communication.

User Testing

Visual Design

Rosemark

Modernizing Homecare Operations for the Teams Behind the Scenes.

Redesigning the Rosemark office platform to modernize critical workflows like scheduling, EVV, and reporting, based on deep user research and stakeholder collaboration.

The outcome was a validated set of high-fidelity prototypes and a strategic roadmap to help transition the legacy system into a scalable, web-based solution for homecare agency staff.

Product Strategy

UX Research

Visual Design

InVue

Designing a Unified Experience for an Enterprise Retail Security Platform.

Crafted a unified enterprise UI for a global retail security company by harmonizing two distinct software platforms under a cohesive visual experience.

Through stakeholder workshops, cross–user workflow research, and iterative prototyping, we aligned UI paradigms and delivered a scalable design system that brings consistency to diverse user roles.

Design Systems

UX Research

OTHER PROJECTS