Rosemark
Web App Modernization
Design Lead
Rosemark
Web App Modernization
Design Lead
Rosemark
Web App Modernization
Design Lead
OVERVIEW
Shoshana Technologies aimed to modernize Rosemark, their home healthcare management platform.
Shoshana Technologies aimed to modernize Rosemark, their home healthcare management platform.
Shoshana Technologies aimed to modernize Rosemark, their home healthcare management platform.
Shoshana Technologies aimed to modernize Rosemark, their home healthcare management platform.
With increasing competition and a 30-year-old codebase, they needed a fresh, intuitive interface that could support a wide range of customers.
With increasing competition and a 30-year-old codebase, they needed a fresh, intuitive interface that could support a wide range of customers.
With increasing competition and a 30-year-old codebase, they needed a fresh, intuitive interface that could support a wide range of customers.
With increasing competition and a 30-year-old codebase, they needed a fresh, intuitive interface that could support a wide range of customers.
APPROACH
UX Research & Stakeholder Interviews
Workflow Mapping & Product Strategy
Wireframing & Prototyping
Usability Testing
UI Design Systems
UX Research & Stakeholder Interviews
Workflow Mapping & Product Strategy
Wireframing & Prototyping
Usability Testing
UI Design Systems
UX Research & Stakeholder Interviews
Workflow Mapping & Product Strategy
Wireframing & Prototyping
Usability Testing
UI Design Systems
TEAM
1 Product Designer (me)
1 Product Owner
1 Product Designer (me)
1 Product Owner
1 Product Designer (me)
1 Product Owner
PROCESS
Led discovery workshops and stakeholder interviews to align on goals and surface customer pain points.
Mapped workflows across different office personas to understand bottlenecks and complexity.
Prototyped and tested critical features for clarity and usability with 8 current customers.
Delivered a scalable, modern UX designed to support agency growth and reduce operational overhead.
Led discovery workshops and stakeholder interviews to align on goals and surface customer pain points.
Mapped workflows across different office personas to understand bottlenecks and complexity.
Prototyped and tested critical features for clarity and usability with 8 current customers.
Delivered a scalable, modern UX designed to support agency growth and reduce operational overhead.
Led discovery workshops and stakeholder interviews to align on goals and surface customer pain points.
Mapped workflows across different office personas to understand bottlenecks and complexity.
Prototyped and tested critical features for clarity and usability with 8 current customers.
Delivered a scalable, modern UX designed to support agency growth and reduce operational overhead.
